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Terms and Conditions

  • Updated

Out: The Complete Series

  • This is a PRE-ORDER for Out: The Complete Series Blu-ray and is only available while stocks last.
  • As this is a PRE-ORDER PAYMENT WILL BE TAKEN IMMEDIATELY but the item(s) will not be despatched until 15 May 2023.
  • The PRE-ORDER price for the set is £25.00 (including VAT).
  • When you complete your PRE-ORDER you will be able to review your order in your account's order history.
  • When purchasing pre-order and non pre-order items together, the latter will be dispatched first.
  • We are expecting heavy site activity when ordering goes live – if you cannot place your order please try again later.

Crossroads: The Noele Gordon Collection

  • This is a PRE-ORDER for Crossroads: The Noele Gordon Collection DVD and is only available while stocks last.
  • As this is a PRE-ORDER PAYMENT WILL BE TAKEN IMMEDIATELY but the item(s) will not be despatched until 30 January 2023.
  • The PRE-ORDER price for the set is £130.00 (including VAT).
  • When you complete your PRE-ORDER you will be able to review your order in your account's order history.
  • When purchasing pre-order and non pre-order items together, the latter will be dispatched first.
  • We are expecting heavy site activity when ordering goes live – if you cannot place your order please try again later.

Gerry Anderson - A Life Uncharted Extended Director's Cut

  • This is a PRE-ORDER for Gerry Anderson - A Life Uncharted Blu-ray/DVD and is only available while stocks last.
  • As this is a PRE-ORDER PAYMENT WILL BE TAKEN IMMEDIATELY but the item(s) will not be despatched until 30 January 2023.
  • The PRE-ORDER price for the set is £20.00 (Blu-ray), £15.00 (DVD) (including VAT).
  • When you complete your PRE-ORDER you will be able to review your order in your account's order history.
  • When purchasing pre-order and non pre-order items together, the latter will be dispatched first.
  • We are expecting heavy site activity when ordering goes live – if you cannot place your order please try again later.

Presented in SuperColorisation

  • This is a PRE-ORDER for Presented in SuperColorisation Blu-ray and is only available while stocks last.
  • As this is a PRE-ORDER PAYMENT WILL BE TAKEN IMMEDIATELY but the item(s) will not be despatched until 12 December 2022.
  • The PRE-ORDER price for the set is £35.00 (including VAT).
  • When you complete your PRE-ORDER you will be able to review your order in your account's order history.
  • When purchasing pre-order and non pre-order items together, the latter will be dispatched first.
  • We are expecting heavy site activity when ordering goes live – if you cannot place your order please try again later.

The Danzigers

Blu-ray Bundle, DVD Bundle inc Richard the Lionheart, Blu-ray Bundle + Richard the Lionheart, The Vise: Volume 1 (BD/DVD), The Vise: Mark Saber - Volume 1 (BD/DVD) Saber of London: Volume 1 (BD/DVD), The Cheaters: The Complete Series (BD/DVD) and Richard the Lionheart (DVD)

  • This is an offer for the Blu-ray Bundle, DVD Bundle inc Richard the Lionheart, Blu-ray Bundle + Richard the Lionheart and is only available while stocks last and exclusively from networkonair.com.
  • The full price for the Blu-ray Bundle is £125.00 (including VAT) and includes The Vise: Volume 1 (BD), The Vise: Mark Saber - Volume 1 (BD) Saber of London: Volume 1 (BD) and The Cheaters: The Complete Series (BD).
  • The full price for the DVD Bundle is £125.00 (including VAT) and includes The Vise: Volume 1 (DVD), The Vise: Mark Saber - Volume 1 (DVD) Saber of London: Volume 1 (DVD) , The Cheaters: The Complete Series (DVD) and Richard the Lionheart (DVD).
  • The full price for the Blu-ray Bundle + Richard The Lionheart is £165.00 (including VAT) and includes The Vise: Volume 1 (BD), The Vise: Mark Saber - Volume 1 (BD) Saber of London: Volume 1 (BD), The Cheaters: The Complete Series (BD) and Richard the Lionheart (DVD).
  • A 10% discount will be added at checkout to the above bundles. 
  • The offer cannot be used in conjunction with any other offer.
  • The offer can be withdrawn or changed without notice at any time by Network Distributing Ltd.
  • All titles are available to purchase individually. 
  • When purchasing individually: 
  • The price for The Vise: Volume 1 is (Blu-ray £25 and DVD £25) (including VAT).
  • The price for The Vise: Mark Saber: Volume 1 (Blu-ray £30 and DVD £30) (including VAT).
  • The price for Saber of London: Volume 1 (Blu-ray £35 and DVD £35) (including VAT).
  • The price for The Cheaters: The Complete Series (Blu-ray £35 and DVD £35) (including VAT).
  • The price for Richard the Lionheart (DVD £40) (including VAT).

Network Distributing Media Portal

You may not use the Media Portal for any purpose not related to your business with Network Distributing. Assets can be used for editorial, commercial or promotional use only. Please email press@networkdistributing.com to gain approval prior to using these assets.

 

Tax Charges

All orders placed within the UK will incur a VAT charge of 20%. This will be included in the price as displayed on the website. Orders placed from outside the United Kingdom will not incur VAT, this will be deducted automatically when you enter your address details into your account. Please note that international orders may incur additional customs charges which are to be paid by you. We are unable to mark packages as ‘gift’ to prevent customs charges.

 

Placing an order

When placing an order, you will have the option to pay using a credit or debit card or Paypal.

Paypal: you will receive two emails, one from Paypal with your receipt and one from networkonair confirming your order with a nine (9) letters reference.

Credit or debit card: you will also receive two emails from networkonair, one confirming your payment and one with your order confirmation details that also contains the nine (9) letters reference.

With either payment method used please do keep these emails for future reference or any queries regarding your orders. Please do visit our FAQs section for further information and a visual aid on how to place an order.

 

Payment security

All credit and debit card purchases are handled by third-party vendors, who have stringent security measures in place. Network do not hold or process any credit card information personally and no credit card details are stored on this site.

 

Shipping And Handling 

Technicolor fulfils all our orders, it does use cost-effective and fast methods to ensure the efficient delivery of your order. We constantly review our delivery rates enabling us to offer an excellent delivery service at a competitive price. With smaller UK orders, delivery is free of charge, however larger orders over a certain weight or size may incur a small fee of £4.32, which will be displayed in your order basket before you confirm your order.  Please note that as a UK distributor, our facilities are set up as a UK customer delivery service. Although we are happy to fulfil international orders, larger orders may incur a shipping charge of up to £30.00, to ensure your order is shipped via a safe, trackable method. In any case, the shipping cost will be displayed at checkout, before you confirm your order.

 

Website Promotions

Network occasionally hold online promotions. We do reserve the right to withhold certain titles, such as Web Exclusives and new releases, or to remove exempt titles from our website during these sales.

 

NOA definition

networkonair.com is intended to operate as a Direct To Consumer (DTC) website, and is not intended to act in a Business To Business (BTB) capacity. If you are interested in trading in this manner with Network Distributing Ltd please contact sales@networkdistributing.com and we will endeavour to reply to your query within 5 working days. As we do not have the logistics in place to trade on a BTB capacity, we reserve the right to suspend, restrict and potentially terminate any accounts that are deemed to be acting in this capacity.

 

Account Suspension

‘networkonair.com reserves the right to suspend, restrict and potentially terminate, any account that is deemed to have breached the site terms and conditions (T&C’), the T&C’ of an individual promotion or title offering, or of any individual that behaves aggressively towards staff directly engaged by, or working on behalf of, Network Distributing Ltd.’

 

Consumer Sales

Network operates networkonair.com as a direct to consumer retail channel. Therefore, on occasion, in order to ensure fair access to the title’s inventory to all customers, networkonair.com may need to limit how many units of a particular title are available to purchase either overall, or during a specific or promotionally related period of time. We will ensure that maximum unit quantities information is communicated in any promotional terms and conditions, on the product page, or via other direct communications. Network reserves the right to cancel any orders that seek to ignore, or work around, limits that may need to be applied.

 

Region codes

Please note that, as a UK distribution company, for the majority of our titles Network are licensed to release Region 2/PAL DVD/Blu-rays only. This does not apply to the Monty Python’s Flying Circus Norwegian Blu-ray edition. International customers are welcome to purchase from us, however customers outside Europe must ensure that their DVD player is compatible with Region 2/PAL format before placing any orders. Region Codes information can be found in the details section of the product page on our website. We are unable to take responsibility for customers experiencing difficulties in playing our products outside the UK.  Any international customers requiring a refund for discs that are not compatible with their players may contact support@networkonair.com. We will be happy to refund any items purchased from our website, with proof of purchase, providing they are returned to us in a saleable condition. We regret to inform you that we cannot refund postage in these circumstances and also unable to refund or compensate customers who have not purchased the product from our website; in these cases, the item should be returned to the retailer where the product was purchased from.

 

Contacting Us

If you need to reach us, please use the contact page or email support@networkonair.com, where a member of our customer service team will be happy to help. We aim to respond to all enquiries within 48 hours, however customers’ patience is appreciated during busier periods. We welcome customer suggestions for new releases, however we are unable to comment on whether these may be possible and may not be able to reply to these emails at busier times. We also appreciate feedback on anything that we can do to improve our service, however, we do not tolerate abusive or aggressive emails, which will be ignored.


Delivery Schedule

We endeavour to process all orders as soon as possible but customers should allow 28 days for delivery. For more information about deliveries please do visit our FAQs section. You should allow for potential delays over bank holidays, Easter and Christmas holidays. Network is unable to accept responsibility for non-arrival of orders placed for birthdays or special occasions which fall within the 28 day period unless we have been notified by the customer.

 

Returns and Cancellations Policy

If you have changed your mind about your purchase, please do email us at support@networkonair.com. Please return it in its original condition within 28 days of receiving your order and we will exchange or refund it.

Please note that any unwanted items, unless faulty, should be returned in their original condition, this includes original packaging and labels, and items must be undamaged and unused.

Refunds will be given at the discretion of the management within 28 days of receiving your order, however, where possible Network will replace or refund any orders damaged in transit. In these cases, you should email support@networkonair.com for further instructions.

You are advised not to delete any reference emails sent when placing an order so we can locate your payment quickly and easily, should a refund be required. Without the reference number, we may not be able to locate the payment. Please do let us know if you are returning an item for a refund so we can process it accordingly.

This does not affect your statutory rights

Company Details:

Network Distributing Limited
20 Berghem Mews,
Blythe Road,
London
W14 0HN
Registered in England No 1476436
VAT No GB 286309380

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