To reduce shipping costs for our customers, most orders are not sent via a tracked service. When an item has been shipped, as per our terms and conditions, please allow 28 days for delivery. Customers should allow for potential delays over bank holidays, Easter and Christmas holidays. If you have not received your order after 28 days, please email us.
Large orders over 1kg will be sent by a tracked delivery service and will incur an additional shipping costs. Tracking information for these orders is available by viewing the order in your the order history of your account, please see the video below for steps on doing this. Alternatively please email us and we will send you the tracking information.